Privacy Policy

Effective Date: August 8, 2026

This Privacy Policy describes how DS Legacy LLC, doing business as Big D Coaching (“Big D Coaching,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit bigdcoaching.com, purchase our products or services, register for events, participate in coaching or training programs, communicate with us, or otherwise interact with our business.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Company Information

2. Information We Collect

The information we collect depends on how you interact with us.

Information you provide directly may include:

• Name
• Email address
• Telephone number
• Mailing or billing address
• Company name
• Job title or business role
• Account or login information
• Event registration information
• Coaching or program enrollment information
• Survey, questionnaire, or assessment responses
• Information you provide during coaching, support, or customer-service communications
• Any other information you voluntarily provide to us

Transaction information may include:

• Products or services purchased
• Order dates
• Payment status
• Transaction amounts
• Billing information
• Refund or dispute information

Payment card information is generally processed by third-party payment processors. We do not necessarily receive or store your complete payment card number.

Information collected automatically may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring URLs
• Dates and times of visits
• Clicks and interactions with our website or emails
• Cookie and similar tracking information

3. How We Use Personal Information

We may use personal information to:

• Provide coaching, consulting, courses, training, events, and other services
• Process purchases, payments, refunds, and transactions
• Register you for programs, events, or appointments
• Create and manage customer accounts
• Deliver purchased products, services, and digital content
• Send receipts, confirmations, reminders, calendar invitations, and service notices
• Respond to questions, support requests, and customer-service inquiries
• Personalize our website, communications, products, and services
• Administer coaching programs, communities, surveys, and assessments
• Send marketing communications where permitted by law
• Measure the performance of our website, advertising, and marketing campaigns
• Prevent fraud, unauthorized access, abuse, or other harmful activity
• Maintain business records
• Comply with legal, tax, accounting, contractual, and regulatory obligations
• Protect our rights, property, customers, and business

4. Email and SMS Communications

If you provide your email address or telephone number, we may send communications related to your purchase, account, program, event, appointment, or other interaction with Big D Coaching.

These communications may include confirmations, receipts, program information, event updates, reminders, scheduling notices, customer-service messages, and other transactional or service-related communications.

Where permitted and where you have provided any required consent, we may also send marketing emails or text messages.

You may opt out of marketing emails by using the unsubscribe link included in the email. You may opt out of marketing text messages by replying STOP or following the instructions included in the message.

5. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember preferences, understand how visitors use our website, measure marketing performance, and improve our services.

These technologies may collect information such as your device type, browser, IP address, pages visited, interactions, and referral source.

You can control many cookies through your browser settings. Disabling certain cookies may affect how portions of the website function.

6. Analytics and Advertising

We may use third-party analytics and advertising services to help us understand website traffic, measure advertising effectiveness, and communicate with people who may be interested in our products and services.

Depending on the services we use, these providers may receive identifiers, device information, browser activity, or information about your interactions with our website.

Where applicable law gives you the right to opt out of certain targeted advertising, profiling, or sharing of personal information, you may exercise those rights as described in the “Your Privacy Rights” section below.

7. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business or provide our services.

These recipients may include:

• Payment processors
• Website hosting providers
• Email and SMS providers
• Customer relationship management platforms
• Scheduling and calendar providers
• Video conferencing platforms
• Analytics providers
• Advertising and marketing technology providers
• Customer-support providers
• Cloud storage and software providers
• Professional advisors such as attorneys, accountants, and consultants
• Contractors and service providers who assist us in operating the business

These providers may access personal information only as reasonably necessary to perform services for us, subject to their own contractual and legal obligations.

8. We Do Not Sell Personal Information for Money

Big D Coaching does not sell personal information to third parties in exchange for money.

Certain privacy laws may define “sale,” “sharing,” or “targeted advertising” more broadly than an exchange of information for money. For example, the use of certain advertising or analytics technologies may be treated as sharing under some state privacy laws.

Where applicable law gives you the right to opt out of such activity, we will honor qualifying requests.

9. Legal and Business Disclosures

We may disclose personal information when reasonably necessary to:

• Comply with applicable law or legal process
• Respond to lawful requests from courts, regulators, or government authorities
• Enforce our agreements, Terms and Conditions, or policies
• Investigate suspected fraud, abuse, or illegal activity
• Protect the rights, safety, or property of Big D Coaching or others
• Respond to payment disputes or chargebacks

We may also transfer personal information in connection with a merger, acquisition, financing, sale of assets, reorganization, or other transfer of all or part of our business.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy legal, accounting, tax, and regulatory obligations.

The specific retention period may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet and no electronic storage system is completely secure. We therefore cannot guarantee absolute security.

12. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Confirm whether we process your personal information
• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Obtain a copy of certain personal information
• Opt out of certain targeted advertising
• Opt out of certain sales or sharing of personal information
• Opt out of certain types of profiling, where applicable
• Withdraw consent where processing is based on consent
• Appeal certain decisions regarding a privacy request where applicable law provides that right

These rights are not absolute and may be subject to exceptions under applicable law.

To submit a privacy request, contact: [email protected].

We may need to verify your identity before completing your request. We will not discriminate against you for exercising privacy rights available to you under applicable law.

13. New Jersey Residents

New Jersey residents may have rights concerning their personal data under applicable New Jersey privacy law, including rights relating to access, correction, deletion, portability, and certain processing activities, subject to applicable requirements and exceptions.

Requests may be submitted using the contact information provided in this Privacy Policy.

14. California and Other U.S. State Privacy Rights

Residents of California and certain other U.S. states may have additional privacy rights under their respective state laws if those laws apply to Big D Coaching or the particular processing activity.

Where applicable, we will respond to verified requests in accordance with the law governing the request.

15. Children's Privacy

Our website and services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our general website or services.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so we can review and address the matter.

16. Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing personal information to them.

17. International Users

Big D Coaching is based in the United States.

If you access our website or services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries in which our service providers operate.

Those countries may have privacy laws that differ from the laws in your country of residence.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

When we update this Privacy Policy, we will revise the Effective Date shown at the top of the page.

Where required by law, we may provide additional notice of material changes.

19. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a privacy request, please contact us: